3 Questions to Ask Before Hiring a Plumbing Company

August 20, 2025

When it comes to home maintenance, plumbing issues are among the most urgent and potentially damaging problems you can face. Locating a reliable plumbing company is crucial to ensuring efficient and lasting repairs. Before you hire any plumber, it's essential to ask the right questions. Here are three questions that'll help you evaluate prospective plumbing companies and make an informed decision that protects your home from the nuisance and expense of recurring issues.


1. What Experience Do You Have?


Firstly, inquire about the plumber's experience and credentials. Knowing how many years the company has been in business and whether its plumbers are certified helps you assess their level of expertise. A seasoned company with certified plumbers is more likely to diagnose and fix problems accurately, reducing the risk of recurrence. According to This Old House, every day around 14,000 Americans are impacted by water damage, underscoring the importance of addressing plumbing problems effectively and swiftly with skilled professionals.


2. Are You Licensed?


Secondly, it’s vital to ask about the company's licensing. A legitimate plumbing company should have a valid license, which indicates compliance with state and local regulations. Licensing is also important because it's an indicator that potential plumbers are well-trained and excel at providing quality services. Hiring licensed plumbers is a key step in safeguarding your home and financial peace of mind.


3. What Can You Tell Me About Your Rates and Warranties?


Another crucial question is about their rates and service warranties. Understanding their pricing upfront can help you avoid unexpected expenses when the bill arrives. Moreover, information on what warranties or guarantees are available can give you confidence that the company stands behind its work. A reputable plumbing company typically offers some form of warranty on its services, reflecting its commitment to customer satisfaction and quality assurance. We're happy to tell you all about our warranties if you'd like to learn more.


Finding the right plumbing company requires a bit of due diligence, starting with asking these crucial questions. Remembering to inquire about experience, licensing, and pricing can help you filter out unreliable contractors and find a trustworthy partner in home maintenance. With careful consideration, you can select a plumbing service that keeps your home safe and your plumbing systems in optimal condition. Reach out to Shaffer Plumbing Inc today to learn about our services and how we can assist you.