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Testimonials

Jeff Shaffer Plumbing has been great for us the two separate times they have come out. The owner , Jeff has always returned our calls promptly, even on the weekends! Ty has done our work both times and has done a great job! He is polite and listens to your needs and will give solutions that hopefully fit your budget and solves the problem. I would highly recommend them!

Greg C.

Trabuco Canyon, CA, 3/26/2015

Jeff and his guys did an amazing job on our leak detection and re-pipe. They were on time as promised and paid attention to all the details. Honest, courteous, professional and all this at a competitive price. I would highly recommend their services.

Andreas Mehrguth

Mission Viejo, CA

My family has been using Jeff Shaffer Plumbing for years and this company is the best. Be it cleaning out drains, finding/repairing leaks, or replacing kitchen or bathroom fixtures/valves, this company does it all and does it with integrity and excellence. Most recently, Jeff and his team completely renovated my 65 year old sewer system that was failing. His creativity resulted in a solution that included replacing portions of pipe and lining other sections to greatly reduce tearing up my landscaping. Pipes are working great and I have confidence they will for years to come.

Bruce Wegner

We called Jeff with for a leak in our Ceiling.  He came on time to our appointment and diagnosed the problem immediately.
Jeff was very professional and also snaked out our drains.
We are very pleased with Jeff Shaffer and his company.  If you need a reliable plumber give Jeff a call.

Todd Allan

San Juan Capistrano, CA, 10/6/2014

Jeff and his entire crew has done another fine job on my project. Excellent workmanship, great attitudes; flexable in every way and totally fair on pricing.

Carmen C.

Mission Viejo, CA, 9/4/2014

Five projects and counting!

I will start by saying that my husband is very talented and handy, and can do pretty much all of what we have hired Jeff & Co to do.  But like with everybody I know, time is the one commodity we don’t have enough of.  He also has a very critical eye and a stickler for details.  He wants things completed at a high level or not at all.  If they are not done to his level, he will have you back until it is done right and will stand over your shoulder if he has to.  Through this renovation, there are very few companies we would recommend to anyone.  In fact, I can count them on less than one hand.  Jeff  & Co is one of those few I would feel comfortable putting my name behind and handing a friend, colleague, or my mother their business card.

All that said…

My husband and I recently bought a money pit…er… house and, somewhat unfortunately for us, we have needed their services more than we hoped.  But luckily for us, we have had Jeff and Crew each time to save our proverbial butts.

First, there were several problems with the repipe job another company did that Jeff and crew had to fix.  Nothing like having to fix a problem you didn’t create, eh?   We needed an expansion tank installed to pass inspection.  The repipe company want $600 to install (incl parts and labor), these guys came in at a much more reasonable price.  There were other odds and ends Jeff did to complete out that job. He was always professional and was thoughtful in his suggestions and with any solutions he brought to the table.

Next we had him back to move the water line for the ice maker.

Third- We needed them back because the kitchen sink clogged up because some genius worker we had in the house rinsed plaster dust (or something of the like) down the sink! We called them in the evening and they were able to  adjust their schedule and were able to fix the issue the follow morning!  It was during this visit my husband met Ty, Jeff’s protege and heir-apparent.  When I got home my husband, dare I say, actually gushed about how respective and polite Ty was.

After that, we had them back to do the shower, valve, and drain install for our powder room.   It was now my turn to meet Ty, and I must admit: My Husband Was Right. (I can’t believe I just wrote that)  Now, as I said before, Jeff is a very nice man, and I can tell you the apple did not fall far from the tree with Ty!  Ty is one of the nicest guys I have met in a long time.  I have a sister around his age, and if there were more like him in his generation, the rest of us could breathe a sigh of relief.  Alas, there is not.

Now, finally, we are at the present task at hand.  Currently, Ty (and Jeff briefly)  is back and is working away at our new laundry and utility rooms.  Moving pipes and drains, and creating a mud area for us. Things are progressing and I can’t wait to see how things turn out.

Once this project is done, we have two more to complete:  the Master and secondary bathrooms. You can bet it will be Jeff &  Co we call. As for the unforeseen events we encounter along the way,like a clogged sink at Thanksgiving or my son attempting to flush a 12-pak of TP down the toilet,  they will be our first call.

Cm K.

Laguna Niguel, CA, 9/4/2014

Super friendly and personable. Very cool and laid-back guys. They even came on Columbus Day, which was the day we called them. We had Nate and I can’t remember the other fellow’s name. We originally called for a toilet clog and they noticed we also had our shower and sink clogged too, so they fixed those as well! Apparently my stepdad has been going to them for years and I can see why!

Angela N.

Laguna Niguel, CA, 10/13/2014

Very pleased with Jeff Shaffer Plumbing.  Nate showed up to my house on time and ready to help.  He went above and beyond, going to the nearby hardware store to pick up the specific turn valve my wife requested.  It was an easy job, new nozzle for an outside hose, but the job was clean and quick.  Nate was very friendly and very respectful.

I will definitely use Jeff Shaffer plumbing in the future, it is nice to finally have a good plumber that won’t overcharge.

Highly recommend !

Burke W.

Mission Viejo, CA, 6/18/2014

We are so very pleased with our choice in Jeff. He called me back in less than 20 min and was able to come over the very next morning. He was on time, pleasant and very helpful. I can’t say enough good things about him. Defiantly would use him again in a heart beat!

Angela I.

12/12/2013

Jeff Shaffer plumbing is a local, family owned and operated business providing professional, prompt service. They fixed my problem quickly, efficiently and for a reasonable price. They even suggested ways to save us money on the repairs and checked our pressure gauge to make sure it was okay. I would certainly use them again.

Nicolas W.

Dana Point, CA, 4/7/2014

We are so pleased we found a local plumber who is knowledgeable, efficient and hard working.  He  and his crew arrived on time and finished the 3 day job as scheduled.  His rates are great.  We highly recommend Jeff and will definitely call him back for all our plumbing needs.

Jane Q.

Dana Point, CA, 3/16/2014

Jeff Shaffer is a stand up plumber with integrity.  His pricing is fair and he really works hard to provide good customer service.  It is nice to have a good, local family owned plumbing company.  His pricing is fair too 🙂

Christian Rovsek

Laguna Niguel, CA, 2/13/2013

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